Reserve Bank of India invites applications from eligible candidates for 841 posts of “Office Attendant” in various offices of the Bank. Selection for the post will be through a country-wide competitive Test (Online Test) Full text of the advertisement is available on the Banks’ website www.rbi.org.in.

Applications will be accepted only Online through the Bank’s website www.rbi.org.in. No other mode for submission of application is available.

Important Dates:

RECRUITMENT FOR THE POST OF OFFICE ATTENDANTS – 2020

Applications are invited from eligible Indian Citizens for the post of “Office Attendant” in Reserve Bank of India (RBI).

Candidates may click on the link below for filling in the online application form.

“Online Application Form”

1. Vacancy position

Before applying, Candidates should ensure that they fulfill the eligibility criteria for the post. Candidates are requested to apply online through Bank’s website www.rbi.org.in.

“The Bank reserves the right to increase/decrease the number of vacancies as per the requirement.”

Candidates belonging to OBC category but coming in the ‘Creamy Layer’ are not entitled to OBC reservation. They should indicate their category as ‘General (GEN)’.

Reservation for Economically Weaker Section (EWS) in recruitment is governed by Office Memorandum No. 36039/1/2019-Estt (Res) dated 31.01.2019 of Department of Personnel & Training, Ministry of Personnel, Public Grievance & Pensions, Government of India.

Disclaimer: “EWS vacancies are tentative and subject to further directives of Government of India and outcome of any litigation. The appointment is provisional and is subject to the income & Asset certificate being verified through proper channel”.

Benefits of reservation under EWS category can be availed upon production of an “Income and Asset Certificate” issued by a Competent Authority in the format prescribed by Government of India. For submitting income and asset certificate by the candidate, the date may be treated as the closing date of receipt of applications for the post.

The reservation under various categories will be as per prevailing Government Guidelines at the time of finalization of result.

2. Definition:

i) Ex-Serviceman:

Only those candidates shall be treated as Ex-Serviceman who fulfill the revised definition as laid down in Government of India, Ministry of Home Affairs, Department of Personnel and Administrative Reforms Notification No.36034/5/85/Estt (SCT) dated 27th October 1986, as amended from time to time.

Disabled Ex-Serviceman: Ex-Serviceman, who while serving in Armed Forces of the Union, was disabled in operations against the enemy or in disturbed areas, shall be treated as ‘Disabled Ex-Serviceman’.

Dependents of Serviceman killed in Action: Servicemen killed in the following operations would be deemed to have been killed in action attributable to Military Service (a) war (b) warlike operations or border skirmishes either with Pakistan on cease fire line or any other country (c) Fighting against armed hostiles in a counter insurgency environment viz. Nagaland, Mizoram, etc. (d) Serving with peace-keeping mission abroad (e) Laying or clearance of mines including enemy mines as also mine sweeping operation between one month before and three months after conclusion of an operation (f) Frost-bite during actual operations or during the period specified by the Government (g) Dealing with agitating Para-Military forces personnel (h) IPKF personnel killed during the operations in Sri Lanka.

Note:

1) Candidates, who are released / retired from Armed Forces, or whose SPE is likely to be completed on or before March 01, 2022 only are eligible to apply under this recruitment. They will also be required to submit the release letter along with a self-declaration at the time of joining RBI that he/she is entitled to the benefits admissible to Ex-Serviceman in terms of Govt. of India rules. Those candidates, who have already completed their initial period of engagement and are on extended assignment, are required to submit certificates to that effect. If selected, all such candidates mentioned above, should get released and join RBI on or before March 31, 2022. Forms of the certificates to be submitted by all these candidates are provided in Annex II and these certificates are required to be submitted at the time of LPT / Document Verification or at any subsequent stage of the recruitment process.

2) The Territorial Army Personnel will be treated as Ex-Serviceman w.e.f. 15.11.1986.

3) An Ex-Serviceman who has once joined a Government job on the civil side after availing of the benefits given to him as an Ex-Serviceman for his re-employment, his Ex-Serviceman status for the purpose of re-employment in Government ceases.

4) Dependents of Servicemen killed in action are eligible for reservation. 4.5% of the total vacancies are reserved for Disabled Ex-Serviceman and dependents of Servicemen killed in action, clubbed together. First priority in the matter of appointment will be given to the Disabled Ex-Servicemen and second priority will be given to two dependents of Defence personnel killed in action or severely disabled (with over 50% disability attributable to defence services). For the purpose of this concession, the member of the family would include his widow, son, daughter or his near relations who agree to support his family. The relaxation in upper age and educational qualifications available to Ex-Servicemen/Disabled Ex-Serviceman will not be available to Dependents of Servicemen killed in action.

5) The following rules applicable to Ex-Servicemen re-employed under the Central Government would apply to Ex-Servicemen candidates appearing for the online test:

·         Ex-Servicemen candidates who have already secured employment under the Central Government in Group ‘C’& ‘D’ will be permitted the benefit of age relaxation as prescribed for Ex-Servicemen for securing another employment in a higher grade or cadre in Group ‘C’ / ‘D’ under Central Government. However, such candidates will not be eligible for the benefit of reservation on second occasion for Ex-Servicemen in Central Government jobs.

3. Reservation for Persons with Benchmark Disability (PwBD) in terms of RPWD Act., 2016:

 Reservation for PwBD is horizontal reservation and within the overall vacancies for the post.

4. Eligibility Criteria:

(a) Age (as on 01/02/2021)

Between 18 and 25 years. Candidates must have been born not earlier than 02/02/1996 and not later than 01/02/2003 (both days including) are only eligible to apply.

Relaxation in the Upper Age Limit:

Upper age limit will be relaxed as under:

NOTE: Cumulative Age Relaxation will not be available either under the above items or in combination with any other items.

(b) Caste Criteria:

i. Candidate’s seeking reservation as SC/ST/OBC, shall have to produce a certificate in the prescribed proforma ONLY, meant for appointment to posts under the Government of India from the designated authority indicating clearly the candidate’s caste, the Act/Order under which the caste is recognised as SC/ST/OBC and the Village/Town the candidate is ordinarily a resident of. They must also ensure that the name of their caste/community and its spelling in their caste/community certificate should be exactly as mentioned in the lists notified by the central government from time to time (for OBC category list of castes recognized by the Govt. of India as OBC castes in the central list is available on the site http://www.ncbc.nic.in, for ST category the list caste for each state is available on the site www.ncst.nic.in and for SC category the list of castes for each state is available on the site http://www.socialjustice.nic.in). A certificate containing any variation in the caste name will not be accepted. Further the OBC certificate should also clearly indicate that the candidate does not belong to creamy layer as defined by the Government of India for applying to posts and services under the Central Government.

ii. The OBC claim of a candidate will be determined in relation to the State (or part of the State) to which his/her father originally belongs. A candidate who has migrated from one State (or part of the State) to another should, therefore, produce an OBC certificate which should have been issued to him/her based on his/her father’s OBC certificate from the State to which he (father) originally belongs.

iii. No change in the community status already indicated in the on-line application by a candidate for this examination will be allowed.

Candidates seeking age relaxation are required to submit copies of necessary certificate(s) from the designated/competent authorities at the time of LPT / Document Verification.

 (c) Educational Qualifications (as on 1/02/2021):

i.        A candidate should have passed 10th Standard (S.S.C./Matriculation) from the concerned State/UT coming under the Regional Jurisdiction of the Recruiting Office to which he/she is applying. Such qualification should be from a recognized board of that State/UT.

ii.        In addition to the above, the candidate should be a domicile of the State/UT coming under the Regional Jurisdiction of the Recruitment Office to which he/she is applying for.

iii.        The candidate should be an undergraduate as on the 1/02/2021. Graduates and candidates possessing higher qualification are not eligible to apply.

iv.        Bank reserves the right to call for documents in support of domicile status of the candidate.

v.        A candidate belonging to Ex-servicemen category should have passed 10th Standard (S.S.C./Matriculation) and rendered at least 15 years of defence service, provided they have not graduated outside the Armed Forces.

vi.        Candidates applying to a recruiting office should be proficient in the language (i.e. know to read, write, speak and understand the language) of the state/UT falling under that office.

5. Scheme of Selection:

Selection would be done on the basis of Online Test (as given below) and Language Proficiency Test (LPT).

Online Test:

i.        Online test except the test of General English will be in bilingual, i.e. English and Hindi.

ii.        There will be negative marking for wrong answer in the Online Test. 1/4th mark will be deducted for each wrong answer.

iii.        Candidates will have to pass with minimum prescribed mark in each subject of Online Test.

iv.        LPT will be of Qualifying nature. The candidates provisionally selected from the Online Test will have to undergo a language proficiency test (LPT). LPT will be conducted in the Official / Local Language of the State concerned (Annex-I). Candidate not qualifying LPT shall not be considered for selection.

v.        Other detailed information regarding the test will be given in an Information Handout, which can be downloaded by the candidates from RBI’s website along with call letter.

vi.        Roll No. of those candidates who have qualified for LPT on the basis of Online test will be displayed on RBI’s website in the month of April / May 2021 or after the completion of the process. Date for LPT will also be displayed on the website along with a brief notice thereof. The successful candidates from the Online test will be intimated on Bank’s website for submission of requisite documents to the Regional Office, within a period of ten / fifteen days and no email / SMS in this regard will be sent to them.

vii.        LPT is mandatory. No exemption of any sort will be given to any candidate from appearing in LPT, which will be conducted at respective offices. Final Selection will depend, on the performance in online test, qualifying in LPT, Medical fitness, verification of certificates and Biometric Data/Identity verification, etc. to the Bank’s satisfaction. Decision of the Bank in this regard, will be final.

(A) Identity Verification- Biometric Data Capturing or by other mode

The Bank reserves its right to conduct biometric verification/other mode of verification any time during or after the selection. In case, if any candidate is found not to be genuine, then apart from taking legal actions against them, their candidature will be cancelled.

Accordingly, the Bank, at various stages, may capture photograph / thumb impression / IRIS Scan of the candidates in digital format for verification/biometric verification of the candidates. Candidate will ensure that their correct photograph/ thumb impression/ IRIS Scan is captured at various stages as any inconsistency will lead to rejection of their candidature. Candidates are advised to follow the guidelines that shall be provided to them in their call letter.

In case the Bank decides to utilize capturing of bio-metric data for the purpose of verification, the candidate has to take proper precaution while submitting for bio-metric verification. If the thumb impression / IRIS Scan to be captured is injured/damaged, the candidate shall immediately notify the concerned authority at the test centre. In such a situation, upon declaration being made by the candidate, the authorities would make some alternate provisions, impression of other fingers, toes etc. of the candidate may be captured for biometric data verification. The Bank will not entertain any complaint/correspondence, at the subsequent stage of the selection process, in the event the biometric data do not match with the original biometric data taken at the online test centre.

Decision of the Biometric data verification authority as regards its status (i.e. matching or not-matching) shall be final and binding upon the candidates.

6. Pre-examination Training for SC/ST/OBC/PwBD candidates

The Bank may arrange combined pre-test training at certain centres for a limited number of SC/ST/OBC/PwBD candidates in consonance with the guidelines issued by Government of India. Candidates belonging to the above categories who desire to avail themselves of such training may write to the Regional Office of the Reserve Bank of India to whom the candidate is applying. An indicative list of training centres is given below. Candidates opting for pre-examination training will be intimated about the training by the concerned Regional Office. All expenses regarding travelling, boarding, lodging etc. for the training will be borne by the candidate. The Bank reserves the right to cancel/add/alter/modify any test centre/address or make alternate arrangement depending on the response received and administrative feasibility. Such trainings will be conducted under social distancing norms.

7. Test Centres:

(i) Online test will be conducted in different venues (of different centres) of the states/UTs falling under the jurisdiction of the recruiting office. The tentative list of test centres is available in Annex IV.

(ii) As far as possible candidates will be allotted a centre of his/ her choice within the jurisdiction of the recruiting office from which he/ she is applying. The Bank however, reserves the right to add/cancel/modify any of the test venue/Centre within or outside the jurisdiction of recruiting office, depending upon the response, administrative feasibility, contingencies etc. and the candidate will be intimated of the change of centre well in advance. No correspondence will be entertained in this regard and the decision of the Bank shall be final.

(iii) Candidates will have to appear for the Online test as well as LPT at his/ her own risk and expenses at the test center allotted by the Bank. The Bank will not be responsible for any injury or losses etc. of any nature.

(iv) No request for change of centre for Test shall be entertained.

8. Service Conditions / Career Prospects:

(i) Pay Scale:

Selected candidates will draw a starting basic pay of ₹ 10,940/– per month in the scale of 10940 – 380 (4) – 12460 – 440 (3) – 13780 – 520 (3) – 15340 – 690 (2) – 16720 – 860 (4) – 20160 – 1180 (1) – 23700 and other allowances, viz. Dearness Allowance, House Rent Allowance, City Compensatory Allowance, Grade Allowance etc., as admissible from time to time. At present, initial monthly Gross emoluments for Office Attendants is approximately ₹ 26,508/-. Office Attendants who will not be staying in the accommodation provided by the Bank will be eligible for House Rent Allowance @ 15% of pay.

(ii) Perquisites:

RBI’s accommodation subject to availability, Medical Reimbursement on declaration basis, Reimbursement of education expenses, Reimbursement of cost of spectacles, Book Grant, News Paper Bill, Furnishing of Residence, Reimbursement of GSLI, Car Insurance, Conveyance allowance, Leave Fare Concession, etc. as per eligibility.

The recruits will be governed by the Defined Contribution New Pension Scheme, in addition to the benefit of Gratuity.

9. HOW TO APPLY

Candidates are required to apply only online using the website www.rbi.org.in from February 24, 2021 – March 15, 2021. No other means/mode of application will be accepted. Detailed instructions for filling up online applications are available at Appendix -I which is available on the Bank’s website www.rbi.org.in. The applicants are advised to submit only single application; however, if due to any unavoidable situation, if the candidate submits another/multiple applications, then the candidate must ensure that application with the higher Registration ID (RID) is complete in all respects like applicants’ details, examination centre, photograph and signature, fee etc. The applicants who are submitting multiple applications should note that only the last completed applications with higher RID shall be entertained by the Bank and fee paid against one RID shall not be adjusted against any other RID.

Application Fees/ Intimation Charges (Non- Refundable) payable from February 24, 2021 to March 15, 2021.
(Online payment)
₹50/- for SC/ST/PwBD/EXS. (Intimation Charges)
₹450/- for OBC/EWS/General candidates (Test fee + Intimation Charges)

Test fee/Intimation charges waiver is only for those employees of RBI (Staff Candidates) who satisfy the eligibility criteria separately stipulated by the Bank vide its circular CO.HRMD.No.G-75/5599/05.01.01/2013-2014 dated December 20, 2013. Their status as staff candidate will be verified at the time of LPT/Document verification. In case they are not eligible to be treated as staff candidates (in terms of above referred HRMD circular), they are advised to indicate themselves as non-staff candidates and pay fees/ intimation charges as applicable to non-staff candidates.

10. General Rules/ Instructions:

(i) Candidates can apply for a vacancy existing in one office only and will have to opt for the online test from a centre within the same state/UT under the regional jurisdiction of that office. For example, a candidate applying to Ahmedabad office can opt for centre only from the state/UT of Gujarat/Daman and Diu.

(ii) Candidates need not submit /send application printouts or copies of any other certificates at the time of online application to the Bank. Their candidature will be considered on the strength of the information declared in the application. If at any stage, it is found that any information furnished in the online application is false/ incorrect or if according to the Bank, the candidate does not satisfy the eligibility criteria, his/ her candidature/ appointment is liable to be cancelled/ terminated.

(iii) All educational qualifications should have been obtained from recognized Boards/ institutions in India or abroad. If grades are awarded instead of marks, candidates should clearly indicate its numerical equivalent.

(iv) Candidates should satisfy themselves about their eligibility for the post and the Bank shall not entertain request from candidates seeking advice about their eligibility to apply.

(v) Date of birth as recorded in School Leaving Certificate/ Transfer Certificate/Certificate of Domicile/ Birth Certificate issued by Municipal Corporation will only be accepted as proof of age.

(vi) Canvassing in any form will lead to disqualification.

(vii) Candidates will have to visit Bank’s website for downloading call letters of online test and an intimation to that effect will also be sent through email/SMS. Once the candidate clicks the relevant link, he/she can access the window for call letter download. The candidate is required to use (a) Registration Number/Roll Number, (b) Password/Date of Birth for downloading the call letter. Candidate needs to affix recent recognizable photograph on the call letter preferably the same which was provided during registration. The candidate must appear at the test centre with (a) Call Letter (b) Photo Identity Proof as stipulated in clause (xiv) and also specified in the call letter. Photocopy of the same Photo Identity as brought in original.

(viii) The candidates will have to appear for the exam at their own cost.

(ix) CANDIDATES REPORTING LATE i.e. after the reporting time specified on the call letter for Test will not be permitted to take the test. The reporting time mentioned on the call letter is prior to the Start time of the test. Though the duration of the test is 90 minutes, candidates may be required to be at the venue for about 3 to 4 hours including the time required for completion of various formalities such as collection and verification of biometrics, various requisite documents etc.

(x) Documents relating to Age/Qualification/Category etc. will have to be submitted by the candidates at the time of LPT, Document Verification or at subsequent stages of selection process. Caste certificate submitted by candidate seeking reservation as SC/ST/OBC in the prescribed proforma from the competent authority should clearly indicate the candidate’s caste, the Act/Order under which the caste is recognized as SC/ST/OBC and the village/town the candidate is originally a resident of. For submitting income and asset certificate by the EWS candidate, the date may be treated as the closing date of receipt of applications for the post.

(xi) Candidates seeking age relaxation are required to submit copies of necessary certificate(s) at the time of Document Verification / specified date.

(xii) The OBC certificate containing the non-creamy clause should have been issued on or after January 01, 2021. A declaration is required to be submitted in the prescribed format by candidate seeking reservation as OBC, that the candidate does not belong to the creamy layer as on date of LPT/specified date.

(xiii) All candidates working in Government Sector, Government owned industrial undertakings, Public Sector Undertakings/Financial Institutions/Banks, Public Enterprises or other similar organizations, whether in a permanent or temporary capacity or as work-charged employees other than casual or daily rated employees, are required to inform their employer (Head of Office/Department) in writing, about applying for this recruitment, prior to the submission of their application online to the Bank. At the time of applying online, candidates working in such organizations, are required to submit an undertaking that they have informed in writing about applying for this recruitment to their Head of Office/Department. Candidates should note that in case a communication is received at Bank from their employer, withholding permission to the candidate applying for this recruitment/ appearing at the examination, their application/candidature will be liable to be rejected/ cancelled. Such candidates shall produce valid NoC issued by their respective employer at the time of Document Verification.

At the time of joining, the recommended candidates will have to bring proper Unconditional Relieving Letter from their PSU/Government/Quasi-Government employer.

(xiv) In the test hall as well as at the time of LPT, the call letter along with a photocopy of the candidate’s currently valid photo identity such as Aadhar card with a photograph /PAN Card/ Passport/ Driving Licence (only Permanent)/ Voter’s Card/ Bank Passbook with photograph/ Photo identity proof issued by a Gazetted Officer on official letterhead/ Photo identity proof issued by a People’s Representative on official letterhead/ valid recent Identity Card issued by a recognized college/ university / Employee ID/ Bar Council Identity card with photograph should be submitted to the invigilator for verification. The candidate’s identity will be verified with respect to his/ her details on the call letter, in the Attendance List, requisite documents submitted and bio-metric data verification (depending on feasibility). If identity of the candidate is in doubt the candidate may not be allowed to appear for the Online Test, in LPT and subsequent stages of selection process.

NOTE: Please note that Corrigendum, if any, issued on the above advertisement, will be published only on the Bank’s website www.rbi.org.in

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